FAQ

1. When is personal tax id or PAN needed for shipping?
India needs PAN(Permanent account number).
We would ask for necessary information for other countries.

2. How can I find product in Cell-phonecover.com blog posts?
You can search product model or click product image.

3. There is no my Phone model in the product page, can you help me?
Please contact us via Email([email protected])! We would help you to solve it.

4. What shipping methods do you use?
We ship all items by CNE, Wishpost, FedEx to customers all over the world. Note: CNE, FedEx does’t deliver on weekends or National holidays.

Usually it will take 7-15 days for delivery.
Product that contains Electricity needs 20 days for shipping!

If you need fast shipping, please contact us([email protected])! We would ship it by CNE, FedEx in 10 days. For US,CA,MX,AU,NZ, add $10 for fast shipping.

For other charged shipping fee countries, it will take 7-10 days.(Ship by UPS, FedEx, TNT)

5. Can you ship to a P.O. BOX address?
Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address so that we can ensure your products will reach you safely.

6. Do I need to sign my order?
FedEx and UPS Express Air couriers both require a signature, therefore please ensure someone is available to sign for the package.

7. How can I track my order after it has been shipped out?
After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen couriers website.

Fedex Tracking Site: https://www.fedex.com/en-fr/home.html
CNE Tracking Site:https://www.cne.com/English/

No comments yet.

Leave a Reply


Solar Home Ground Lights Waterproof Step Lights WNS025
Georgea from Rockville
 
Protective 5000mAh Samsung Note 9 Charger Case Cover IPGC13
Trudi from Nephi
 
Leather Wallet Case With Lanyard For iPhone 15 14 13 12 IPXSM08
James O from Tuscaloosa
 
Women's Canvas Casual Shoulder Backpack Girl's New Bag MFB07
Amanda from Houston
 
Women's Canvas Casual Shoulder Backpack Girl's New Bag MFB07
Amanda from Houston
 
Protective Astronaut Painted iPad Air Mini Pro New iPad Cover IPPC06
Asma from Brooklyn
 
Cute Cartoon Neck Hanging Phone Wallet Bag PW06
michael from ware shoals
 
Crocodile Pattern Macbook Air Pro 13 14 15 16 Inch Cover MBPA07
Yessica from Memphis
 
Perfect Thin Surface Pro 11 10 9 8 X Go Cover With Pen Slot SPC04
Marloes from Apeldoorn
 
Cool Leather New iPad Air Pro Case And Cover With Keyboard IP504
Kelly from Frostburg